hotel and hospitality wifi news
Archive for May, 2013
Managing Your Hotel’s Reputation Online
10 years ago
by liveport
in Tips and Advice
Managing your reputation online has never been more important. Plan on guests talking about their stay–whether good or bad–at your property on sites like Facebook, Twitter and Trip Advisor. Guests love to talk about room cleanliness, customer service and especially WiFi.
This infographic includes a lot of helpful tips on reputation management and dealing with crises. Click for a larger version.
![Have You Seen Your Online Reputation? [Infographic]](http://www.mdgadvertising.com/blog/wp-content/uploads/2013/05/online_reputation_1000.png "Have You Seen Your Online Reputation? [Infographic]")
Infographic by MDG Advertising
Hotels that charge for WiFi
10 years ago
by liveport
in Hotel WiFi Stories
More and more hotels are dropping in-room WiFi fees. But there are still plenty out there with charges of $8, $15, even $25 per day. Some of these hotels may advertise “free WiFi,” but it is typically restricted to the lobby or common areas: you pay for in-room Internet access.
So who’s still charging? Here’s the list, as of Spring, 2013. And if you prefer to get your WiFi on the house, here’s a list of hotels with free WiFi.
Accor Hotels
– Mgallery Hotels
– Novotel Hotels, with the exception of a few in Europe
– Sofitel Hotels, except those in Europe, Africa and the Middle East
Carlson Rezidor Hotel Group
– Some Radisson Hotels
Boutique & Lifestyle Collection
– Affinia Hotels
– Morgans Hotels
– Swissotels
– Viceroy Hotels and Resorts
– Tune Hotels
– Thompson Hotels
Hilton Hotels Group
– Conrad Hotels
– Waldorf-Astoria
– Embassy Suite
– DoubleTree Hotels
Hyatt Hotels
– Park Hyatt Hotels
– Some Hyatt Regency and Grand Hyatt Hotels
InterContinental Hotels Group
– Crowne Plaza Hotels (some Crowne Plazas we deal with provide free WiFi. Best to ask.)
– Some InterContinental Hotels
Marriot Hotels and Resorts
– Marriott Hotels
– Renaissance Hotels
– Ritz-Carlton Hotels, with the exception of most of the newer establishments
– JW Marriott Hotels, with the exception of the newer ones
Starwood Hotels
– Luxury Collection Hotels
– Sheraton Hotels
– St. Regis Hotels
– W Hotels
– Westin Hotels
– A number of Le Meridien Hotels
Wyndham Hotel Group
– Dream Hotels
– Wyndham Hotels and Resorts
– Wyndham Grand Collection
– TRYP by Wyndham Hotels, with the exception of the newer establishments
Luxury Hotels
– Dorchester Collection
– Jumeirah Hotels
– Kempinski Hotels
– Mandarin Oriental
– Taj Hotels
– Trump Hotels in New York
– Some Orient-Express Hotels
– Some Rocco Forte Hotels
Hotels with Free WiFi
10 years ago
by liveport
in Hotel WiFi Stories
More and more hotels are dropping the WiFi charges to get online while you’re out of town. So who’s still charging? Who’s gone free? Here’s a list of hotels with free Wi-Fi in each guest room. Note that some hotels may require guests to sign up for one of their loyalty programs, but a number of them offer unlimited access.
Here’s the list:
Accor Hotels
– Ibis Hotel
– Mercure Hotel
– Pullman Hotels
Best Western Hotels
– Best Western
– Best Western Plus
– Best Western Premier
Choice Hotels
– Ascend Collection
– Cambria Suites
– Clarion Hotels
– Comfort Suites
– Comfort Inns
– Econolodge
– Quality Inns
– Sleep Inn Hotels
Carlson Rezidor Group
– Country Inn and Suites
– Hotel Missoni
– Park Plaza Hotels
– Radisson Blu Hotels
Boutique & Lifestyle Collection
– Ace Hotels
– ALT Hotels
– AKA Hotels
– Andre Balazs Hotels
– B Hotels and Resorts
– Citizen M Hotels
– COMO Hotels
– Desires Hotels
– The Doyle Collection
– Gansevoort Hotel Group
– Greystone Hotels
– Gem Hotels, Ascend Collection
– James Hotels
– Joie De Vivre Hotels
– Kimpton
– Palace Resorts
– Soho House
– Standard Hotels
– Swire Hotels
Hilton Hotels
– Hampton Inn Hotels
– Hilton Garden Inn
– Home2 Suites by Hilton Hotels
– Homewood Suites
Hyatt Hotels
– Hyatt Andaz Hotels
– Hyatt Place
– Hyatt House
– Summerfield Suites
InterContinental Hotels
– Candlewood Suites
– Holiday Inn Hotels, including Holiday Inn Resorts, Express and Club Vacations
– Hotel Indigo
– Staybridge Suites
Marriott Hotels and Resorts
– Edition Hotels
– Fairfield Inn Hotels
– Gaylord Hotels
– Residence Inn Hotels
– SpringHill Suites
– Towneplace Hotels
– Courtyard Hotels by Marriot
Starwood Hotels and Resorts
– Aloft Hotels
– Four Points by Sheraton
– Element Hotels
Wyndham Hotel Group
– Baymont Inn and Suites
– Days Inn
– Hawthorn Suites
– Howard Johnson
– Microtel Inns and Suites by Wyndham Hotels
– Night Hotels
– Ramada Hotels
– Super 8 Hotels
– Travelodge Hotels and Motels
– Wyndham Garden Hotels
– Wingate
Luxury Hotels
– Aman Resorts
– Anatara Hotels
– Four Seasons Hotels
– Montage Hotels
– Langham Hotels
– Peninsula Hotels
– Regent Hotels
– Shangri-La Hotels
– Trump Hotels outside of New York
Thanks to Hotel Chatter’s 2013 WiFi report for the list.